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Bravo’s Big Advantages for Small Pawnshops
Launching and maintaining a small business is no easy feat. From the start, you’re faced with a host of challenges beyond just financing. Entrepreneur Magazine lists dealing with the unknown, building a team, defining your vision, and making rules and decisions as some of the toughest hurdles to becoming a small business owner. Another challenge? Leaving an old career behind. Walking away from stability and the known is daunting. Trust us, we get it. That’s what we did when we moved away from running our own pawnshops to developing pawn software.
Fortunately, that’s exactly what makes Bravo’s point-of-sale (POS) software the best pawn software for a new or fledgling business. So what have we learned and how does that translate into a benefit for you?
First, helping you define your vision. You may know you want to open a pawn business, but what does that look like? We take a customer-first approach when on-boarding new clients to our pawnshop POS software, and we are always willing to go a step further and answer questions about the how, what or why on running a shop based on our experiences. That was the approach we took with Patriot Gun & Pawn, and owners Susan and Alex LaProva raved, “We wanted a partner who would give us great customer service. We had no idea Bravo would give us the kind of support that would help our business grow tremendously in the first few years.” And that’s what we want for you.
Once you’ve got your vision, there are still rules and decisions to be made. We can help with that too. We’ve curated a library of white papers to provide you with the advice and insights that have aided us in navigating different aspects of the industry. Then when you get into lending, buying and selling, we know how valuable it is to feel confident in your transactions. Our price guide will alleviate some of the unknown by helping you determine the best price for an item based on what other pawnshops are loaning, buying and selling it for.
We’ve also built multiple teams and so we’ve developed tools to support yours as well. Business.com believes that finding top talent can be tricky for a small business trying to compete with larger operations. The key: finding people passionate about the work and then continuing to develop their skills and empower them. With that in mind, we’ve made the Bravo retail POS system easy to learn and created expert-hosted webinars and the Bravo Academy to provide a way for staff to continue to grow after their initial training is complete so they never feel stagnate.
Another advantage for retaining talent? The Bravo employee app. We’ve seen that engaged employees are more productive and more likely to stay with your company. The employee app provides your staff with more autonomy than they might get elsewhere—even at a bigger chain—by allowing them to negotiate through the app in real-time, snap item pictures, remerchandise and more.
The bottom-line: we’ve taken our 50+ years of pawn experience and designed a POS system for small businesses to assist you in eliminating any obstacles you may face as an entrepreneur. And if you find yourself stuck, tell us. We use customer feedback to fuel our software updates, so we may be able to come up with even more ways to help your new business succeed. After all, that’s what we’re here for.