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Cortez Cash Pawn N Trade
Cortez Cash Pawn & Trade operating out of Cortez, Colorado has been a family owned and operated pawn shop since the beginning. Briana Samora of Cortez Cash Pawn & Trade is proud to serve the community by providing cash loans, pawns, and a safe place for folks to sell their used items.
Customers say Cortez Cash Pawn & Trade is THE pawn shop to visit because of their “great people, good prices, and organized store.”
Training New Employees
When it comes to training employees, Bravo’s goal is minimal business disruption. Briana explains, “Bravo is simple. Employees catch on quick. The setup is nice.” Bravo launched their Solution Center in 2012, which hosts hundreds of step by step “How To” articles and videos that customers can access for free 24/7. “We use the Solution Center a lot to help with training.”
Launched in 2016, MobilePawn, the first and only one of its kind mobile app., allows pawn customers to see their loans and layaways, make payments, and receive notifications. Cortez Cash Pawn & Trade loves MobilePawn because it “Makes payments and loans easy to deal with.” Another huge benefit of the pawn mobile app. is convenient shopping! Customer’s love to see what new items come out for sale daily!
Cortez Cash Pawn & Trade researched many pawn software companies, but the decision was made after hearing from other happy Bravo customers. “We talked to other pawn shops who said Bravo is the best decision.”
Bravo Customer Service
Customer Support is the cornerstone of any software company. Users learning a new system need to have a knowledgeable customer support team that helps teach the ins and outs of the pawn software. Briana explains, “Bravo customer service is great! Plus, when it’s really busy and we need help, the representatives always get right back to me.”