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Meet the Team | Clovis Harris, Office Manager & Technical Support Analyst
This week I’d like to introduce you to a relatively new member to the Bravo team that isn’t so new to the pawn software industry. Clovis Harris joined our team with the CompuPawn acquisition and we are super happy to have him on board. He brings his years of experience assisting CompuPawn customers and managing the CompuPawn support team, all of which contributes to Bravo’s commitment of delivering excellent customer service across all of our verticals.
Clovis focuses on providing top level technical support to customers while also coaching other staff members. He started providing Pawnbrokers software support in 2008 after becoming a member of the CompuPawn team. Having obtained a Bachelor’s of Science Degree in Computer Science with an emphasis in Communication, he is also able to provide technical support as it relates to Information Technology. All of this supports his passion for delivering out-of-this-world support and technical solutions to customers.
Proudest Work Accomplishments
Clovis’ greatest work accomplishment is his constant drive to bring resolution to both new and existing issues that any customer may have. To do so, he has increased his own knowledge of the pawn industry and strives to constantly improve his customer service skillset so he can not only guarantee resolution, but go above and beyond in delivering it. His hard work paid off and in 2011, he was promoted to Technical Support Assistant Manager, an instrumental role to the Compupawn team.
In May of 2016, Clovis brought his wealth of customer service and technical support experience from CompuPawn, quickly becoming a strong asset for the Bravo team. His mission with Bravo is to provide nothing but high quality and efficient customer service to continue enhancing the Bravo brand. With Bravo, he believes we are providing second to none software solutions and shows excitement to have the opportunity to contribute his talents in order to assist Bravo in helping pawnbrokers worldwide.
Clovis’ life goal is to make a difference in the lives of those around him by assisting where necessary – making sure to leave a positive mark on this earth. He enjoys helping others and bringing difficult issues to resolution, never backing down from a challenge. It is his belief that a person can achieve anything with the help of God Almighty.
Also, Clovis is a devoted husband and father of a beautiful daughter. When not working, he spends quality time with his family. He is also a huge fan of MMA (Mixed Martial Arts) and UFC (Ultimate Fighting Championship) and hopes to earn a black belt in Muy Thai and Taekwondo in the future.
Have a question? Email him at firstname.lastname@example.org.
Also, check back next week for the following edition of Meet the Team with a spotlight on Colin Haggerty, an important member of our Finance team.