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Instantly Fall in Love with InstaPawn, a Mobile App for Pawn Customers

As a pawnshop, you face many challenges. What features should you offer to keep your shop competitive? How can you improve efficiency so your team can process more transactions? And how can you extend your store hours to reach more… Read More

Manage that Extra Holiday Inventory

‘Tis the season of giving and receiving, and you’ve probably received an influx of inventory from increased holiday foot traffic. Whether your customers just needed to scrape together some extra cash or wanted to sell something old for a newer… Read More

Closing 2017 with a BANG – Our huge move to Microsoft Azure

As Bravo geared up to acquire CompuPawn and double the size of our company in less than one year, the Bravo Software and Hardware Team began researching a new hardware infrastructure that would yield better stability, more redundancy, and quicker… Read More

Get the Gift of Extra Holiday Revenue with a POS System for Your Pawn Shop

The holidays are here and December is prime shopping time. It’s the perfect season to attract new customers eager to pawn items for some extra spending cash or looking to find that perfect gift at the best price. Don’t let… Read More

Speed Up Your Loan Line – Reloaning on a Whole Ticket

Sometimes, instead of wanting to reloan on one item from a prior multi-item ticket, a customer will want to reloan all items from a previous ticket. On September 29, 2017, Bravo launched Reloan on a Whole Ticket which enables you to… Read More

A New Way to Collect Customer Feedback – Net Promoter Score (NPS)

Richard Branson posted a quote yesterday on Instagram, “Whenever I’m faced with a problem, I try to reframe it as an opportunity.” ‘Aint that the truth? Bravo is pawn software developed by pawnbrokers for pawnbrokers. That means that pawnbroker… Read More

Wal-Mart Changes Its Name. What Does that Mean for Pawnbrokers?

Did you hear? On December 11, 2017, Walmart officially dropped “stores” from its legal name. It’s an interesting twist in a year in which omni-channel retailers learned to love the physical as well as the digital again. Competing with… Read More

82% of Businesses Use Email Marketing Technology to Reach Customers. Do You?

Bravo pushes forward with more tools to help pawnbrokers compete with Walmart, Amazon, and the other big boys. Did you know: 70% of businesses were currently using a marketing automation platform or were implementing one. – Aberdeen 53% of marketers… Read More

Bulk Sales for Pawnbrokers – Available Now

In May 2017, we launched a feature for pawnbrokers who sell items in bulk. Bravo’s Bulk Sale feature allows you to quickly add multiple retail items to a sales transaction and set an overall price for all items in a… Read More

Taking Your Digital Strategy Up a Notch

If you’re a pawnbroker, you spend your day trying to drive new traffic into your store, while bringing in existing customers to buy more, while also encouraging customers to come make loan and layaway payments. The more efficient… Read More

First Customer Suggestions Meeting of 2017 Kicks Off Strong

We wrapped up our first customer suggestion meeting of 2017 last week. These meetings include the department heads of development, sales, customer service, and technical support. Your suggestions and feedback are so important because it provides us with… Read More

Security Tips For The Holiday Season

Original Post on SapphireRisk.com.​ THE HOLIDAY SEASON IS A FUN, exciting, and often challenging time for the majority of us. To take as much stress as possible out of… Read More

Can Your Customer Service Technique Stop Shoplifting?

View original post on www.sapphirerisk.com.​ Yes! Image Credit : NiemanLab In 2006, Bateson, Nettle & Roberts conducted an honesty at an “Honor System” coffee… Read More